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Irene Jacob
is a Full-Stack Product Designer specializing in Enterprise SaaS, AI UX, Service Design Healthcare design & complex digital products.
Currently designing enterprise SaaS and agentic AI experiences at Universal Music Group, turning complex workflows & emerging technology into products that feel intuitive & human.
I graduated this year with a Master’s degree from Georgia Tech. Most recently, I’ve also worked with PDI Technologies, Delta Airlines, Airbus & Kaiser Permanente.
Universal Music Group
Enterprise SaaS solutions - Internal facing
ENTERPRISE SaaS
AI & AGENTIC UX
PRODUCT DESIGN
Designed enterprise SaaS products, AI-powered experiences, & internal platforms for UMG’s global teams, simplifying complex workflows across AI, artist operations, creative tools, & engineering infrastructure.
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PDI Technologies - Enterprise SaaS Solutions for Fuel & Convenience Retail
ENTERPRISE DESIGN
KIOSK DESIGN
DESIGN SYSTEM
Airbus × Delta Air Lines
Airline Catering Analytics Platform
UX/UI DESIGN
PRODUCT DESIGN
B2B
Partnered with Airbus & Delta Air Lines to design a closed-loop catering data platform that transforms passenger feedback & meal consumption data into actionable insights for reducing food waste across international flights.
Kaiser Permanente – Shop & Enroll Journey Redesign for Young Adults
SERVICE DESIGN
UI/UX DESIGN
SPONSORED PROJECT
Empowering foster youth through a digital service application offering personalized tools for mental health, education, and life skills development
BrightPath-Empowering Foster Youth Digitally
PRODUCT DESIGN
UI/UX DESIGN
UX RESEARCH
Empowering foster youth through a digital service app offering personalized tools for mental health, education, and life skills, overall development.
Bytes by Almabetter- Free Resource Curation tool to increase paid user signups
UX/UI DESIGN
PRODUCT DESIGN
Created Bytes, a free IT skill and interview prep resource library, and designed internal coach dashboards to streamline workflows with level-based achievement logic.
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Gomu App - Gamified Virtual shopping + IRL grocery delivery experience
SERVICE DESIGN
UI/UX DESIGN
UX RESEARCH
Gomu is an app that combines virtual farming/gardening, immersive shopping, and IRL grocery delivery for a unique user experience. Make mundane activity like online grocery shopping more fun
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SafeS: Standardized School Safety Service
SERVICE DESIGN
UI/UX DESIGN
UX RESEARCH
SafeS is a standardized disaster-preparedness service for schools, offering training, accreditation, and resources to improve safety for students, teachers, and staff.
Nebi - Health monitoring + treatment for kids
THESIS CASE STUDY
PRODUCT DESIGN
"Nebi" is a collaborative thesis project with Havells India. It is a smart healthcare monitoring and treatment device designed for young children suffering from respiratory illnesses
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Commissioned artwork for Abinbev + +
DIGITAL ILLUSTRATION
CLIENT
Artwork for clients : AbinBev, Budweiser, Budweiser beats, and Hoegarden etc.
Industrial design Explorations
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My artsy side of things
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My artsy side of things
@bubbleshio
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